Lifetime Warranty & Diamond Upgrades

We stand behind each of our products with a Lifetime Warranty, Diamond Upgrades and Free Ring Resizing.

Lifetime Warranty

At Brilliance, we subject each of our products to rigorous standards of quality. Each piece is manufactured in our facilities using only the most premium materials and methods of craftsmanship. We carefully inspect each item to ensure that it meets our strict criterion before shipping it to you.

Brilliance Care & Maintenance

We carefully inspect each item to ensure that it meets our strict criterion before shipping it to you.

In the rare event that you find an imperfection or defect, we invite you to send it back to Brilliance to be inspected by one of our master jewelers.

VIEW BEFORE AND AFTER

Us Vs. Our Competitors

Take a Look at Our Exclusive Care & Maintenance Offered in Comparison to Other Retailers

Take a Look at Our Exclusive Care & Maintenance.

For Care & Maintenance done, return shipping insurance charges will apply. For more details on this free service, contact a Brilliance diamond and jewelry expert. Need to send your item in for care and maintenance? Start by completing the Care Form  

Free Ring Resizing

Any ring purchased from Brilliance can be sent back within 90 days from the date of purchase for a free resizing (return shipping charges will be applied). Ring sizing is completed approximately 10 - 15 business days from the time the shipment is received (once we have resized a ring it is no longer returnable).

Need your ring resized? Start by completing the Resize Form  

Diamond Upgrades

If you purchase a certified (natural) loose diamond from Brilliance, the stone may be upgraded to a diamond of at least twice the value of the original. You'll receive a full credit of the cost of your original diamond minus a restocking fee to be applied toward the higher-value diamond. Our upgrade policy only applies to undamaged and natural diamonds that are also approved for upgrade by Brilliance and accompanied by the original diamond grading report.

Jewelry Insurance

Each Brilliance product comes with a free gemological appraisal issued by a master gemologist. This signed and certified document can be provided to your insurance company to verify the replacement value of your diamond or fine jewelry. We also provide complimentary re-appraisals to adjust your item's value as it appreciates over time.

It is advisable that you insure your diamond or fine jewelry product as part of your homeowner's or renter's insurance policy. In the event that your item is lost or stolen, you'll be eligible to receive the amount of its appraised value. If your existing policy doesn't cover jewelry or you don't currently have a policy, you can purchase protection from a specialized jewelry insurer. Brilliance recommends Lavalier, a highly reputable provider of jewelry and diamond insurance.

Diamond Purchasing

Our expert gemologists will gladly issue a purchase quote on any certified loose diamond, regardless of where it was purchased. Contact a Brilliance diamond and jewelry expert at 866-737-0754 for further details.